Returns & Exchange Policy
We want all of our customers to be happy with our products! If you are unhappy with a product, you may exchange or return it for store credit within 14 days.
To a return a product that is less than 20% consumed, mail it back to Floralogic within 14 days with the original receipt or invoice. We will credit your account minus original shipping fees.
To exchange a product that is less than 20% consumed, mail it back to Floralogic within 14 days with the original receipt or invoice. We'll contact you to initiate the exchange.
All returns and exchanges should be shipped to:
Floralogic
412 Waipoli Rd.
Kula, HI 96790
Please note:
- We cannot accept any return on products which have been 20% consumed.
- If you don't have your original invoice, make sure to include your name and shipping address as you believe it appeared on the invoice.
- Send your package via an insured and prepaid method such as USPS.
- Shipping and handling fees are not refundable on returns.